Removing Spyware, Browser Hijackers, and Dialers

Using HijackThis to Remove Spyware, Browser Hijackers, and Dialers
All the useful tutorial available in bleepingcomputer.com
Windows Program Automatic Startup Locations
How to start the PC in safe mode

first copy these files and zip them and send to submit@thespykiller.co.uk with a short note referring to this thread

C:\WINNT\system32\scagent.exe
C:\WINNT\System32\lld.dll
C:\WINNT\System32\rsvpsjh.dll

Before you start, please unzip or move hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
These easily get lost in a Temp folder or in the root of C: or get scattered all over the desktop and we need to empty the temp folders to remove the hijackers

Download pocket killbox from http://download.broadbandmedic.com/Killbox.exe put it on the desktop where you can find it easily

Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://a-search.biz/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\JOHNJ~1.DIP\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\JOHNJ~1.DIP\LOCALS~1\Temp\sp.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\JOHNJ~1.DIP\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\JOHNJ~1.DIP\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\JOHNJ~1.DIP\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\JOHNJ~1.DIP\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
F2 - REG:system.ini: UserInit=Userinit.exe,TGBRFV_
O2 - BHO: (no name) - {294B50E8-015E-43A1-9920-A6BB583F001F} - C:\WINNT\System32\lld.dll
O2 - BHO: rsvpsjh - {7877AFBA-9B14-2C17-ECA6-982B0C141819} - C:\WINNT\System32\rsvpsjh.dll

O4 - HKLM\..\Run: [spoolsvr32] c:\winnt\system32\csmss.exe

O15 - Trusted Zone: *.windupdates.com
O18 - Filter: text/html - {D65206F6-C50F-415A-A9B7-83AF8010C3A6} - C:\WINNT\System32\lld.dll
O18 - Filter: text/plain - {D65206F6-C50F-415A-A9B7-83AF8010C3A6} - C:\WINNT\System32\lld.dll

now run killbox and paste each of these lines into the box, select delete on reboot, on all the dll files tick unregister dll before deleting and end explorer shell before deleting must be ticked at all times , then press the red X button, when it says reboot now, say no and continue to paste the lines in in turn and follow the above procedure every time, after the last line has been pasted let it reboot

C:\WINNT\system32\scagent.exe
C:\WINNT\System32\TGBRFV_.exe
C:\WINNT\System32\TGBRFV_5.dll
C:\WINNT\System32\lld.dll
C:\WINNT\System32\rsvpsjh.dll
c:\winnt\system32\csmss.exe


then Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPOR...001052409420406
then as some of the files or folders you need to delete may be hidden do this:
Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

then go to C:\Documents and Settings\USER NAME\Local Settings\Temp and select everything in that folder and delete it (repeat for every user name/account )

and select EVERYTHING in C:\windows\temp except temporary internet files, cookies and history folders and delete all that as well and everything in C:\temp

1) Open Control Panel
2) Click on Internet Options
3) On the General Tab, in the middle of the screen, click on Delete Files
4) You may also want to check the box "Delete all offline content"
5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

then
Reboot normally &

Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

download CWshredder from http://www.intermute.com/spysubtrac...r_download.html then Run it
Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.

AdAware SE from http://www.lavasoft.de/support/download
and while you are at the adaware site download and install http://www.lavasoft.de/software/addons/vx2cleaner.shtml
and run it before the main adaware scan and follow it's directions
Run ADAWARE

Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
the current ref file should read at least SE1R16 28.10.2004 or a higher number/later date

Set up the Configurations as follows:

General Button
Safety:
Check (Green) all three.

Click on "Proceed"

Please deselect "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.

Click on "Scan Now"

Run the scanner using the Full Scan (Perform full system scan) mode.

When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

then reboot &

Download Spybot - Search & Destroy from http://www.spybot.info/en/index.html
Run Sybot S&D

After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

reboot again

Run an online antivirus check from at least one and preferably 2 of the following sites
http://security.symantec.com/default.asp?
http://housecall.trendmicro.com/
http://www.pandasoftware.com/activescan/
http://www.ravantivirus.com/scan/
http://www3.ca.com/virusinfo/
http://www.bitdefender.com/scan/licence.php
http://www.commandondemand.com/eval/index.cfm
http://www.freedom.net/viruscenter/...viruscheck.html
http://info.ahnlab.com/english/
http://www.pcpitstop.com/pcpitstop/AntiVirusCntr.asp

reboot again

then post a new hijackthis log to check what is left